Machine Learning and AI- The Two Pillars of Corporate Learning

by Anand Tiwary October 20, 2020

Netflix is now full of movies and tele-series telling us how Artificial Intelligence is taking over the world. How the computers will control our lives and we will fall prey to their super-intelligence.

Whilst we are not yet sure that Artificial Intelligence will prove to be a malicious force but it is surely boosting the online education domain, especially in the field of corporate learning.

AI is not the Future but the Present

Artificial Intelligence or lovingly known as AI is not any longer a thing of a distant future. It is present now on every aspect of digital learning. AI is not only enabling fast and efficient learning mechanism for the employees of the various organizations but at the same time it is also proving to be extremely cost effective for the businesses.

Backed with superb machine learning abilities the advanced Learning Management Systems can offer personalized training to the staffs. Previously, corporate learning used to be a tedious task for the administrations. Not only did they need to design the curriculum but they also need to know the need of the employees. With AI as a virtual assistance this thing has become rather easy because based on the previous data on lectures and scores an advanced Learning Management augmented AI can actually design a new course instantly.

Assistance from AI

AI and Machine Learning based technology actually assists a digital learning platform in many ways. For suppose in most successful online academy and e-learning platforms there is an abundance of data and information. There are thousands of lecturers and thousands of quizzes uploaded on a daily basis.

However, when a regular employee is sitting for training or an evaluation session it becomes very challenging for him/her to process that huge pool of data. AI enables the employee to freely interact with the system without the need of a physical trainer being present on the spot. At the simplest level, a system can serve up recommendations for, say, related reading, or further learning, based on information the user gives it when they first log on; typically, via a drop-down list of topics, but increasingly through free text entry. Again, at the simplest level, the system could choose relevant content to deliver back based on tagging and metadata, but with the advent of AI, this is increasingly being done through ‘reading’ the content itself.


You must know about the chat-bots, by now. Yes, they are everywhere. Online academies especially the ones which are dealing with corporate training are using these AI backed learn-bots to enhance their learner instructiveness.

At we also allow our online academy builders with a scope of introducing learn-bots as a mean of interacting with the learners and making the virtual interface a lively one. Learnbots can also operate within or as a front end to Learning Management Systems (LMS) or Learning Experience Platforms (LXP). The LXP has emerged as a content discovery layer within the corporate learning stack that is ideally suited to this type of interaction, and pairing of learnbots with LXPs is fast becoming standard practice.

Providing Analytics

LXPs come with the option of linking to a Learning Record Store (LRS). The LRS allows for detailed, data-driven tracking of and reporting on individual learners. It records not only their scores or completion of tasks but also uses AI to record a much wider range of learning behavior including informal learning. The data accumulated is at a truly granular level which means the evaluation of learner satisfaction and learning impact moves beyond the collection of anonymous happy sheets and allows meaningful and effective intervention on an individual level based on real, demonstrable data.

Enhancing Learner’s Experience

The overall emphasis on AI and Machine Learning is to improve the experience of the learner. Over the years, the industry experts of e-learning have realized that the virtual interfaces lack a certain degree of personalization. The learners tend to feel detached from the subject and the learning process. This is exactly where the AI comes into the picture. The knowledge acquiring and processing capacity of AI makes it a vital tool in enhancing learner experience.

With its ability to offer rich personalization at scale, AI is seen to be a powerful assistive technology in improving the learner experience. As a new generation of learning systems has emerged, known as learning experience platforms (or variations of that name) it has seemed natural enough, therefore, to find AI playing an important role in their technical architecture. allows the educators to embed various AI based technologies to improve learning experience and provide more personalized learning solutions. Read more about of AI based articles at Does AI Is The future of e-learning?

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