Secrets To Find The Best Online Training LMS In 2020
Some might say that if you don’t have any expectations, then you will not be disappointed but that also implies that you do not have anything to look out for which is equally bad. In our world, it’s our dreams and hopes that get us out of our bed every day. In a work environment, there is always a certain level of expectations excepted from everyone and who wouldn’t want their workforce’s online training to be mobile-enabled and affordable and versatile in nature. Thus here are some of the secret techniques to find the best LMS for your organization.
Many Companies claim to provide support which runs 24*7 but just saying it doesn’t mean it’s true. You need to be very skeptical and test it out like by calling at 2 am on a Saturday night or 3 on Thursday. You need to test the efficiency of the support during peak rush hours and also during off-peak hours. You also need to understand if they separate out tech support from customer care as people often seem to confuse between them as the same but they aren’t. You should also see if they have an active user community to quickly address and solve your issue.
Utilize the free trial
Products may be introduced to you in a number of ways. One of those ways is a free trial and it is vastly popular with users because of the immersive experience that it offers. Within limited time (And with limited features sometimes), you get to go through a tour of the product without having to invest beforehand. This way, you can avoid buying a product that you don’t know anything about. However, often the free trial phase is wasted by users. Surveys say that most users will ignore the free trial phase and just rush to check out the product during the final days of the free trial phase. You need to ensure that this isn’t what you are doing. If your slate is full of work and you don’t have the time to check out some new product then make sure that you find someone to test the product for you. Highlight the features that you are interested to check out and what else your testers should look out for in order to get the best experience from the free trial.
Navigate through their UX and UI
One of the key features that everyone looks for in an LMS is user-friendliness. If your users have a hard time navigating your chosen LMS then you will quickly lose their interests and your courses might even be dropped halfway. To make sure that you have people who are interested in your course, you need to keep the course interesting for everyone and you also need to test for the usability of the course. You need to understand how they interact with it and how easy they find it to navigate through and how is their progress, do they require help or the course is enough. You can give everyone a survey and take feedback about how the overall UX was and how their E-Learning experience was.
Review their Communication tools
In relation to the above point, you need to know about their intra communication tools and what they are. The tools and good communication means that the organization is in sync and can help you faster with your problem. The LMS can also be used to call in sick or assign tasks to someone else. It should have an inbuilt platform for proper internal communication and posting of notice and places where various people can interact with each other. They should be able to meet up online and discuss their progress amongst themselves.
Clarify if they have a proper certification Support
When you need to prove your certification, it is either via some printed document or an online signed certificate which can be verified by a digital signature. These certifications can be a strong motivation for the workforce and hence your LMS should be able to integrate seamlessly with certifications. Hence people can generate certificates after completing the course and they will hold a real-world value which would motivate them to finish the course.
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